Shipping and Delivery Policy
At SWARAAVI, we are committed to delivering your orders safely, securely, and on time. Every saree is carefully packed with attention and care to ensure it reaches you in perfect condition.
Order Processing
Orders are typically processed within 1–3 business days after order confirmation.
Orders placed on Sundays, public holidays, or during peak festive periods may require additional processing time.
Once your order has been processed and dispatched, you will receive a confirmation via Email, SMS, or WhatsApp along with tracking details.
Shipping Within India
Shipping Charges
- Free Shipping Across India on all orders.
Delivery Timeline
- Order Processing: 1–3 Business Days
- Delivery Time: 3–7 Business Days after dispatch
Delivery timelines may vary depending on location, courier service availability, weather conditions, public holidays, or unforeseen circumstances.
Remote or rural locations may require additional delivery time.
Order Tracking
Once your order is dispatched, a tracking link will be shared via Email, SMS, or WhatsApp.
Customers can use the tracking information provided to monitor shipment status.
Delivery Attempts
Our courier partners may make multiple delivery attempts before returning a shipment.
If delivery cannot be completed due to:
- Incorrect address
- Incorrect phone number
- Recipient unavailable
- Customer refusal
the order may be returned to us.
Additional shipping charges may apply for re-dispatching returned orders.
Address Modifications
Customers may request an address change within 12 hours of placing an order.
Once an order has been dispatched, address modifications may not be possible.
For address change requests, please contact us immediately.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Transportation disruptions
- Courier network delays
- Natural calamities
- Force majeure events
SWARAAVI shall not be held responsible for delays caused by circumstances beyond our reasonable control.
Damaged Packages
If your package appears visibly damaged at the time of delivery, please:
- Take clear photographs before opening the package.
- Contact us within 24 hours of delivery.
- Share your order number and supporting photographs.
Our team will review the issue and assist you accordingly.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information.
SWARAAVI shall not be responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
Contact Us
For any questions regarding shipping, delivery, tracking, or order-related assistance, please contact us:
Email: hello@swaraavi.com
Phone: +91 87965 31300
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM IST
Registered Business Address:
Flat No. 303, Tower Coral 11,
Mangalam Aananda, Sanganer,
Jaipur, Rajasthan – 302029, India.
This website is operated under the proprietorship of Kamla Devi.
Last Updated: June 2026